By accessing or using the services provided by LUDUS DIGITAL LIMITED, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and its products.
This website and its digital products are provided by:
LUDUS DIGITAL LIMITED
Company number: 16588305
Registered Address:
13 St. Swithin’s Lane, Room 2, London, England, EC4N 8AL
Trading Address:
Unit 13 Freeland Park Wareham Road Lytchett Matravers
City: Poole, UK
Zip Code: BH16 6FH
E-mail: info@ludusdigital.net
Phone: +55 (34) 99998-5889
Our products are exclusively digital, including e-books, online courses, checklists, audio programs, video content, and similar formats. We do not offer any physical products.
Access to digital content is granted immediately after payment confirmation through:
Order Processing Time
Although delivery is typically instantaneous, our official processing times are:
Technical Requirements
To access our digital products, customers must have:
Additional requirements for digital goods
Customers are informed of:
4. License of Use
Permission is granted to temporarily download one copy of the purchased digital materials for personal, non-commercial use only. This constitutes a limited license, not a transfer of ownership.
Under this license, you may not:
Modify, alter, or copy the materials
Use the materials for any commercial purpose without prior authorization
Share, distribute, or resell the materials
Upload or publish the materials on any platform
Transfer the materials to another person (“sharing access”)
“Mirror” the materials on any other server or system
Digital Content and Withdrawal
By choosing immediate access during checkout, you acknowledge and agree that:
“I request immediate access to the digital content and understand that I lose my 14-day right of withdrawal once the service has been fully delivered.”
If you do not request immediate access, your legal 14-day withdrawal right remains valid.
We provide a clear and transparent refund policy. Full details are also available on our Refund Policy page, which forms an integral part of these Terms.
In accordance with EU and UK consumer protection laws, customers have the right to withdraw from their purchase within 14 days of the transaction, without providing a reason.
Withdrawal requests must be submitted to: info@ludusdigital.net
Although our products are digital and delivered electronically, customers still retain the 14-day right of withdrawal, provided that they have not expressly waived this right through a specific action (which is not used in our current checkout process).
Refunds will be made using the same payment method used during the original purchase and will be processed within 7 working days after approval.
Some products may offer extended commercial guarantees (such as 30 or 90 days).
These extended guarantees are additional benefits and do not replace the standard 14-day legal withdrawal period.
LUDUS DIGITAL LIMITED
Unit 13 Freeland Park
Wareham Road, Lytchett Matravers
Poole, BH16 6FH
United Kingdom
(No physical return is required for digital products.)
We are committed to delivering defect-free digital products and ensuring customer satisfaction.
If you experience any issues with accessing or using our digital content, you may submit a complaint at any time.
All complaints must be sent to: info@ludusdigital.net
Please include:
Your full name
E-mail used during purchase
Order number (if available)
A description of the issue
We will review and respond to all complaints within 14 days, in accordance with EU consumer standards.
Depending on the nature of the issue, we may provide one or more of the following:
Restoration of access to the digital product
Replacement of defective or inaccessible files
Technical support
A refund (when applicable under the Terms and Refund Policy)
LUDUS DIGITAL LIMITED
Unit 13 Freeland Park
Wareham Road, Lytchett Matravers
Poole, BH16 6FH
United Kingdom
(No physical return is required for digital content.)
Our digital products are generally available worldwide; however, certain limitations may apply based on legal, technical, or regulatory restrictions.
We may be unable to process orders from specific regions due to:
UK trade or export restrictions
International sanctions
Limitations imposed by payment processors
Legal restrictions on the distribution of digital content
If an order originates from a restricted location, we reserve the right to decline or cancel the transaction.
Access to digital content may be limited or unavailable in regions where:
Internet access is restricted
The customer’s device or network does not support streaming or downloading
Local regulations block access to cloud-hosted content
Ensuring compatibility with local internet providers and regulations is the responsibility of the customer.
To successfully complete an order, customers must:
Provide accurate billing and contact information
Use a valid payment method supported by our payment processors
Ensure their device meets the technical requirements for consuming digital content
Failure to meet these conditions may prevent the order from being fulfilled.
We reserve the right to temporarily suspend access for maintenance, upgrades, or technical issues.
Any such interruptions will be minimized, and service will resume as quickly as possible.
To access and use the digital products provided by LUDUS DIGITAL LIMITED, the customer must ensure that their device and internet connection meet the following minimum requirements:
The customer must have access to a device capable of opening standard digital formats, which may include:
PDF files
Audio files (MP3, WAV, or similar)
Video files (MP4 or streaming formats)
Web-based content displayed in a modern browser
A stable internet connection is required to:
Access streaming content
Download digital files
Receive e-mails containing product links or login instructions
Customers may need:
A PDF reader (e.g., Adobe Reader or similar)
A modern web browser (Chrome, Firefox, Safari, Edge, etc.)
Standard audio/video playback software
It is the customer’s responsibility to ensure:
That their device is compatible with the file formats provided
That they have sufficient storage space for downloads
That their internet connection supports downloading or streaming the content
That spam filters do not block e-mails containing product access instructions
We are not responsible for limitations caused by the customer’s hardware, software, or internet service provider.
We may update, modify, or improve our digital products from time to time in order to:
Enhance user experience
Add new content or features
Correct errors or outdated information
Improve technical performance or compatibility
Such updates do not affect the customer’s existing access rights.
Modifications may include changes in format, structure, layout, or delivery method, but the core functionality and value of the product will be preserved.
We reserve the right to make these updates without prior notice when necessary for quality, technical, or operational reasons.
We may revise or update these Terms of Service at any time to reflect:
Legal or regulatory changes
Updates to our digital products
Improvements in our operational processes
Changes in our business practices
Any modifications become effective immediately upon being posted on this website.
Purchases made before the revision date will remain governed by the Terms that were in effect at the time of the transaction.
It is the customer’s responsibility to review these Terms periodically. Continued use of our services after changes are published constitutes acceptance of the updated Terms.
If you have any questions regarding these Terms, our digital products, or need assistance, you can contact us at:
E-mail: info@ludusdigital.net
Phone: +55 (34) 99998-5889
LUDUS DIGITAL LIMITED
Registered Address:
13 St. Swithin’s Lane, Room 2, London, England, EC4N 8AL
Trading Address:
Unit 13 Freeland Park Wareham Road Lytchett Matravers
City: Poole, UK
Zip Code: BH16 6FH
United Kingdom
We strive to respond to all inquiries as quickly as possible.
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